Questions about subscriptions:
Answers to most common questions about products, orders, shipments, and payments.
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Matcha Subscriptions
✓ Have matcha delivered automatically
✓ 15% discount on every order
✓ Can be postponed or canceled at any time
How do I start a subscription?
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No, we don't believe that. You can adjust, move or cancel your subscription at any time.
Subscriptions can only be paid/taken out with PayPal, credit card, Apple Pay or Google Pay.
For example, if you want to pay with TWINT or by invoice, it must be a "normal/one-off" order (so please do not select the subscription option).
Yes! You will receive an email reminder three days before each order to give you enough time to make changes if necessary.
Yes, of couse! You can do all of this in the subscription portal .
- Every 4 weeks
- Every 6 weeks
- Every 8 weeks
Yes! And you don't have to worry about running out of matcha or forgetting to order it.